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OCCS v3 is here!

Virtualize your complete call center today with our customized Elastix/VICIDial integration. This allows for a fully functioning IP-PBX and Predictive dialer to be housed in either the public or private cloud.
You get the best of both leading open source telephony solutions integrated in to a powerful software suite we call OCCSv3. Openvix offers hosted call center solutions from our data centers starting at $20 per seat plus telco (or bring your own provider).


If you would like to learn more on our hosted OCCSv3 solution you can see the specs here

 

Elastix Solutions by Openvix

Elastix is a full unified communications solution, including the CRM and a simple dialer for attended dialing campaigns. The Elastix solution can literally replace multiple servers from different vendors in to one complete unit.

- Unified communications solution for VoIP Phone, Fax, IM, Email with 100% call recording capabilities
- Email, Fax, IM, and CRM servers built right in
- Fully functioning IVR , with message store for custom audio recording.
- Add on TTS available w/ uniMRCP

See the full feature list on our Elastix page

VICIDial Solutions by Openvix

VICIDial is a full function dialer and specializes in queuing of customer communications channels for both outbound and inbound call centers.

- Full outbound Dialing Capabilities
- Full Agent-less Campaigns (call blasting)
- Conduct Survey or Questionnaire campaigns
- Easily scalable, fully redundant, DRP friendly
- Add on TTS / ASR, with the uniMRCP bridge
- Fax / SMS /Email Campaigns
- Web Chat
- Integrations possible with your CRM software

See the full feature list on our VICIDial page


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